Cancellation and refunds

Cancel any time.
Nothing is paid in advance.

Geometer charges after each month, only for the shops that ran, so there is rarely anything to refund.

Cancelling

You can stop a shop or close your account at any time, in your panel or by writing to us. There is no cancellation fee and no minimum term.
A stopped shop is not counted from the month after it stops. The month it stops in counts only if it ran on 15 or more days of that month.
After you cancel, the shop's data stays free to export for 90 days.

Refunds of Geometer's fee

If we charged you for a shop that should not have counted, charged the wrong amount, or charged you twice, write to us within 30 days of the invoice. Once we confirm the mistake, we refund the difference to the account you paid from within 5 to 7 working days. Your bank may take a few more days to show it.

Payments between a shop and its customers

Geometer never receives these. A customer's deposit or fee goes straight to the shop's own account, so its refund comes from the shop, under the shop's own policy. The shop's agent helps the shop make each refund and keeps track of it until it is done.

Fees between a partner and a shop

What a builder or partner charges a shop, including any setup fee, is agreed between them and is not handled by Geometer.

Contact

Geometer is run by Naval Tharun, an individual, until Geometer's company is registered. Write to hello@geometer.dev, or by post to Geometer, WeWork Prestige Central, Infantry Rd, Bengaluru, Karnataka 560001.

Last updated 4 November 2026.