What we collect,
and what we never do with it.

What we never do

• We never sell personal data or use it for advertising.
• We never use the data of shops or their customers to train AI models.
• We never receive or hold the money of shops or their customers.

This website

The website has no analytics and no scripts that watch you. Its two forms, a request for help and the updates sign-up, collect only what you send, and Google's Firestore database stores each submission in Google's Mumbai region. The details, including how to have a submission deleted, are on the app's privacy page.

Your account on this website

Builders and partners can sign in on this website with a Google account. Firebase Authentication, Google's sign-in service, signs you in and keeps your name, email address and Google account ID. Your browser keeps your sign-in in its own storage on your device until you sign out.

Google's Firestore database keeps what you add to your account, in Google's Mumbai region: your profile (whether you build agents or serve shops, your name, your town, the languages you work in and, for partners, that you confirmed you are 18 or older), your preferences, and the shops you save from the build flow. Your live shops, plan and badges on the account page come from our records of running shops, described below.

Deleting your account on the account page removes your profile, preferences, saved shops and sign-in.

Builders and partners

For your account: your name, email address, phone number, the shops you set up, and your invoices and payments. Payments are handled by Razorpay; we never see your card or bank details.

Records of which shops are running

Each running shop sends us a short status every minute: whether its agent and Guard are up, and counts such as steps and errors. It never contains phone numbers, email addresses or message text; our service refuses any status that looks like it does. This is how we send alerts and count shops for billing. We keep the daily summary for the current month and the 13 months before it, the minute-by-minute status for 7 days, and incident records for 90 days.

Shops we host for partners

When we host a shop's agent, we hold that shop's data on the shop's behalf: its customers' names and phone numbers, bookings and payments, and the messages needed to answer them. The shop decides what is collected; we use the data only to run its agent. It is encrypted on our server. In the record of actions, message content is kept only as a fingerprint, not as text. When a shop stops, its data stays available to export for 90 days and is then deleted, unless the law requires us to keep it.

If you are a shop's customer, please contact the shop first about your data. We will help the shop answer you.

Who else handles data

To run the service we use: Razorpay for our invoices; the shop's WhatsApp provider and Google Calendar to answer and book; an AI model provider to read customers' messages; our hosting provider; Zoho Mail for email; and Google's Firebase for this website (Hosting serves it, Authentication signs you in, Firestore stores the forms and accounts). Each receives only what its part needs.

How long we keep account data

While your account is open, and afterwards only as long as the law requires for invoices and tax records.

Your rights

You can ask to see, correct or delete your personal data, or complain about how we handle it. Write to the grievance officer, Naval Tharun, at hello@geometer.dev. We reply within 30 days. You can also complain to the Data Protection Board of India.

Changes

We will update this page and tell account holders by email before a change that affects them.

Contact

Geometer is run by Naval Tharun, an individual, until Geometer's company is registered. Write to hello@geometer.dev, or by post to Geometer, WeWork Prestige Central, Infantry Rd, Bengaluru, Karnataka 560001.

Last updated 7 November 2026.

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